Store Policy
CUSTOMER CARE
Welcome to Cocoa Crew's Customer Care Page! Thank you for being a part of vibrant community! At Cocoa Crew, we are dedicated to providing excellent service and your satisfaction with every interaction. Our friendly and supportive team is here to assist with any questions regarding orders, sizing, shipping, and returns. We strive to respond to your within 24-48 hours because every message matters to us. As a family-focused brand, we believe in the spirit of our community, and we’re here to support you every step of the way. Feel free reach out together, we’ll make every experience a delightful one!
PRIVACY & SAFETY
At Cocoa Crew, we are committed to protecting the privacy of our customers, especially our young friends and their families. We want you to know that we never sell personal data and take your privacy seriously. Our website uses cookies to enhance your experience, but you can manage your preferences at any time. We prioritize children's privacy and require parental consent for any data collection. We ensure secure payments for your peace of mind and promote online for all our users. If you have any questions or concerns, please reach out to us through Contact page on the website. Thank you for being part of the Cocoa Crew family!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments